Please read these Terms & Conditions carefully before using the cowins platform. By accessing or using any part of cowins, you agree to be bound by these terms. If you do not agree, please do not use the platform.
You must be at least 21 years of age to register and use cowins, in accordance with Philippine gaming regulations. cowins reserves the right to request proof of age at any time and to suspend accounts pending verification.
Each player is permitted to hold only one cowins account. Duplicate accounts are strictly prohibited and may result in the forfeiture of all balances and bonuses, and permanent suspension of all associated accounts.
All cowins bonuses, free spins, and promotional offers are subject to wagering requirements and specific terms. Bonuses must be used in accordance with the applicable promotion rules before any withdrawal can be processed.
You are solely responsible for maintaining the confidentiality of your cowins login credentials. cowins will never ask for your password via email, SMS, or live chat. Any activity conducted through your account is your responsibility.
Withdrawals are processed to the same payment method used for deposit where possible. cowins may require identity verification (KYC) before processing withdrawals. Processing times vary by payment method, including GCash, PayMaya, and bank transfer.
cowins is committed to responsible gaming. Players may set deposit limits, request self-exclusion, or seek support at any time. If gaming is causing harm, please visit our Responsible Gaming page for tools and resources.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and cowins ("cowins," "we," "us," or "our") governing your access to and use of the cowins online gaming platform available at cowins.app (the "Platform").
By registering an account, accessing the Platform, or placing any bet or wager through cowins, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
If you do not agree to these Terms, you must immediately cease using the cowins Platform. cowins reserves the right to modify these Terms at any time. Continued use of the Platform following the posting of updated Terms constitutes your acceptance of those changes.
To register and use a cowins account, you must satisfy all of the following eligibility requirements:
By registering, you represent and warrant that all information you provide is accurate, complete, and current. cowins reserves the right to request documentary proof of eligibility, including a valid government-issued Philippine identification document, at any time. Failure to provide satisfactory documentation may result in account suspension or closure.
Each individual may register only one (1) cowins account. The creation of multiple accounts by a single individual is strictly prohibited and will result in the forfeiture of all balances and bonuses held across all associated accounts, as well as permanent suspension.
You are solely responsible for maintaining the confidentiality and security of your cowins login credentials, including your username and password. You agree to:
cowins will never request your password via email, SMS, live chat, or any other communication channel. Any communication purporting to be from cowins that requests your password should be treated as fraudulent and reported to our support team immediately.
cowins shall not be liable for any loss or damage arising from your failure to comply with these security obligations. All activity conducted through your account, whether authorized by you or not, is your responsibility unless you have notified cowins of unauthorized access in a timely manner.
cowins supports a range of payment methods tailored to Filipino players, including GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are conducted in Philippine Peso (PHP / ₱) unless otherwise specified.
Deposits: Deposits are credited to your cowins wallet upon confirmation from the payment provider. cowins does not charge fees on deposits, though your payment provider may apply their own charges. Minimum deposit amounts apply and are displayed at the time of transaction.
Withdrawals: Withdrawal requests are subject to the following conditions:
Currency: All balances, bets, and payouts on cowins are denominated in Philippine Peso (₱). cowins is not responsible for any currency conversion fees applied by your bank or payment provider.
cowins reserves the right to withhold or reverse any payment where there is reasonable suspicion of fraud, money laundering, or breach of these Terms.
cowins offers various bonuses and promotional offers to eligible players. All bonuses are subject to the following general terms, in addition to any specific terms attached to individual promotions:
Players are encouraged to read the full terms of each promotion before opting in. If you have any questions about a specific cowins bonus, please contact our support team via live chat.
All games available on the cowins Platform are governed by individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules.
cowins uses certified Random Number Generator (RNG) technology to ensure that all game outcomes are random, fair, and independent of previous results. Live dealer games are conducted by trained professional dealers and are subject to the same fairness standards.
In the event of a technical malfunction, disconnection, or system error during a game, cowins reserves the right to void the affected round and return any wagers placed. cowins shall not be liable for any losses arising from technical failures beyond its reasonable control.
Bets placed in error, including bets placed after a game round has closed, may be voided at cowins's discretion. cowins's decision on all game-related disputes is final.
The following conduct is strictly prohibited on the cowins Platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:
All content on the cowins Platform, including but not limited to text, graphics, logos, game assets, software, and user interface elements, is the exclusive property of cowins or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the cowins Platform without prior written consent from cowins.
To the fullest extent permitted by applicable law, cowins, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, or loss of profits.
cowins's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your cowins account in the thirty (30) days preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude cowins's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.
cowins is committed to promoting responsible gaming among all Filipino players. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options.
If you believe your gaming is becoming problematic, we strongly encourage you to use these tools and to seek support. You can access all responsible gaming tools from your cowins account settings at any time. For additional resources and support, please visit our Responsible Gaming page.
cowins enforces strict age verification. Players must be 21 years of age or older to use the Platform. If we have reason to believe a player is under 21, we will suspend the account immediately pending age verification.
cowins reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:
Upon termination, any real-money balance remaining in your account (net of any bonus funds subject to forfeiture) will be returned to you via your registered payment method, subject to the completion of any outstanding verification requirements.
You may close your cowins account at any time by contacting our support team via live chat. Account closure requests are processed within two (2) business days.
cowins reserves the right to amend, update, or replace these Terms at any time. When material changes are made, cowins will notify registered players via email or a prominent notice on the Platform. The updated Terms will take effect from the date of publication.
Your continued use of the cowins Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute arising out of or in connection with these Terms or your use of the cowins Platform, the parties shall first attempt to resolve the dispute amicably through good-faith negotiation. If the dispute cannot be resolved within thirty (30) days of written notice, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.
Nothing in this clause shall prevent cowins from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction.
If you have any questions, concerns, or complaints regarding these Terms or the cowins Platform, please contact our support team:
cowins aims to respond to all written enquiries within two (2) business days. For urgent account-related matters, live chat is the fastest way to reach our Filipino support team.
Now that you've read the cowins Terms & Conditions, you're all set. Join thousands of Filipino players enjoying fair, fast, and fun online gaming — with GCash payouts and 500+ games waiting for you.
Must be 21 years or older to play. Please gamble responsibly.